Closing the gap

We are preparing to debrief a group of leaders about their 360 results and I find the impact, intention concept a powerful one to help them make sense of feedback. We judge ourselves by our intent, but others judge us by the impact we have. Self-aware leaders practise curiosity to understand and close the resulting gap. Great leaders are clear about their intent and ensure their words and actions match that intent.

 Closing the gap leadership emotional intelligence communication  visuals Leadership images illustrations Emotional intelligence communication

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