Systems Blindness

As organizations grow more complex, the old parable of the blind men and the elephant remains amazingly relevant. How you make decisions and even communicate with others depends upon what part of the system you “see.” Do you have a hold of the tail or trunk but fail to acknowledge the ears? Once we recognize that we may be blind to other parts of the system, we are less likely to personalize actions from others and work harder to understand the whole system before we ourselves take action. Using this parable to guide problem solving meetings forces us to slow down and understand the system before we engage in the favourite activity for most people, coming up with solutions.

 Systems Blindness vision strategy 2 leadership engagement communication

What’s your Picasso?

I continue to be fascinated by the whole topic of creativity and excited to find more and more books popping up. A recent one is Erik Wahl’s unthink: rediscover your creative genius. His story of how he came to his current creative genius of doing quick live sketches to help people uncover their own potential is inspiring. I also love that he has used an acronym, picasso, to identify how we can fully live into (or rediscover) our creative potential – to be provocative, intuitive, convicted, accelerated, spontaneous, surrendered and original. His book is a nice blend of research, practical examples, and suggestions to rediscover and live your unique picasso. I highly recommend it!

 Whats your Picasso? vision risk taking leadership happiness engagement emotional intelligence creativity

The power of stories

Another of my favourite sessions at the IABC Canada West Conference was Jennifer Wah’s engaging and interactive session on the power of using stories to engage people. I had a great time hearing the “make a difference” stories from the people in my small group, and was reminded of the many reasons to lead with stories that touch our hearts and minds. I was intrigued to learn more about Pecha Kucha and inspired to see how I might integrate them into my own work. Stay tuned as I would love to turn it into a video to share in this blog.

 The power of stories leadership engagement communication

Hell or High Water: Lessons from the 2013 Calgary Flood

One of the most powerful sessions at the IABC Canada West Conference was given by Kurt Kadatz, Director of Corporate Communications with the Calgary Stampede. I was especially moved by this presentation as I used to live in Calgary and return there a lot for both professional and personal reasons, AND flew over Calgary during the worst part of the flood.

Given the devastation I saw, I was truly amazed that the Stampede did in fact happen. The videos Kurt showed during his presentation documenting the clean up were moving and inspiring. Kudos to those folks who didn’t sleep for weeks to make it all happen.

The most fascinating part of Kurt’s talk was that it was the fans who started the hell or high water campaign, and how important it was to put their brand into the hands of fans. This is a great leadership lesson. How open are we as leaders to the initiatives started by others?

For more details of Kurt’s talk, check out Rob Cottingham’s sketch.

 Hell or High Water: Lessons from the 2013 Calgary Flood teamwork leadership engagement communication

How are you using games?

Dave and I were excited to be asked to present 2 sessions at the International Association of Business Communicators Canada West Conference this past weekend. Kudos to all of the organizers for their hard work in putting on a world class conference! My next few blogs will highlight some of my learning.

Fresh in my mind today is the closing keynote about gamification by Shel Holtz who gave an engaging and informative talk. I have been intrigued by the idea of using games for training for years and it was fascinating to learn how many organizations are using games externally to develop their brands and internally to increase engagement. I have highlighted a few companies and games in the black squares and some of Shel’s observations of why games are so important in the white squares.

Dave and I developed a teamwork deck of cards that we have used with our training participants, but this presentation has got me thinking about what our next iteration might be! How are you using games?

 How are you using games? learning leadership engagement creativity communication

On being right

One of the biggest “ah-has” I had as a young adult was what it cost me to be right. I remember someone asking me many years ago, “would you rather be right or at peace?” Seductive though it was to be right, in important matters I have chosen peace over the years. It seems to me that strategic leaders have learned a version of this. Strategy involves playing the long term game and that only happens when we can give up being right and actually be present for what is happening. If we are truly present, we pay attention to undercurrents, see patterns, and empower people. We don’t get the immediate hit of ego but we do build trust and goodwill. What’s your being right, being present ratio?

 On being right leadership engagement emotional intelligence creativity communication

How do you frame organizational challenges?

I learned about the importance of how we frame organizational situations early in my career. I had just started consulting and developed a great relationship with the training manager. A new CEO was hired and I assumed my strong relationship with the training manager would ensure continued consulting opportunities. Wrong. I had completely ignored the political realities of the situation.

Bolman and Deal’s framework is simple and powerful, but not easy to implement. We tend to frame situations according to our own biases; skillful leaders develop skill in all four areas and frame challenges and solutions accordingly:

Structural – leaders attune the structure to the task, technology, and the environment
Human resources – leaders align organizational and human needs
Political – leaders develop an agenda and power base
Symbolic – leaders create faith, beauty and meaning

 How do you frame organizational challenges? leadership engagement decision making  visuals Leadership images graphics engagement decision making

How do you engage your team?

While leaders need to pay attention to day to day tasks, engaging your team in visioning, big ideas, and possibilities ensures you continue to develop, inspire and motivate your team. Where’s your typical focus and do you need to shift it?

 How do you engage your team? leadership engagement  visuals motivation Leadership inspiration images graphics engagement
Need some help developing your leadership? We help leaders through individual coaching and leadership workshops.